Steve Gray

Steve Gray

Steve is a retail & fmcg industry expert in customer loyalty, crm, shopper marketing, data analytics and personalisation.

He was MD at dunnhumby UK and a director of dunnhumby USA where he worked with Tesco, Kroger and their major suppliers. As CEO and Chairman at emnos (now owned by American Express) he worked with many of the world’s leading retailers including Carrefour, Metro, Morrisons, Waitrose, Woolworths Australia, Boots, DSG, BP, British Gas and British Airways/Avios.

Steve has worked on a wide range of loyalty programmes including Tesco Clubcard, Boots Advantage Card, BA Executive Club, Avios ,PAYBACK, Club Carrefour, Pets at Home VIP Club.


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020 3355 2341
8 St. James's Square
London, SW1Y 4JU

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“SG-retail are experts in data analytics, CRM and loyalty programme design and they played a significant role in helping Value Retail to develop its CRM strategy and capability in its European shopping villages”

Simon Cunningham
COO, Value Retail Ltd